William J. Blake Partner
“The TCi team discovered a significant deficiency in our network that all the other IT firms did not”
Our business recently switched from a different IT service provider to TCI. During the transition process the TCI team discovered a significant deficiency in our network wiring system which we didn’t even know existed. TCI helped us to promptly resolve this and as a result, our system is now running at a much faster speed. Since then, TCI has been very response to our needs at two different business locations and has been very user-friendly.
Boxer Blake Moor & Sluka, PLLC
Lisa Maxfield CFO
“TCi is steps ahead of any other IT company we have worked with, best decision we made.”
Since working with TCi, our office technology has run very smoothly. The support at TCi is second to none. We have enjoyed working with all of the Tech’s, they are very responsive and the response time is always quick and with a resolution. They are always one step ahead!
Vermont Bar Association
Jenifer Keser Legal Assistant & Office Manager
“Always have great response from TCi when we need their help”
Knowing that our office has TCi with the background and understanding of our office to provide the support we need and having that feeling of security. The support staff is great and they work really hard. They are very knowledgeable and keep themselves up to date with all new issues. They make an effort to reach out and are available when you need them to be at short notice.
Jason F. Ruwet Esq. Partner
“The great thing about TCi’s is the fact we no longer have to worry about our staff taking time out of their schedules to monitor our technical systems.”
We really appreciate the fact that TCi takes the time to really walk us through our IT questions and to make sure we fully understand what they are doing and why. We also appreciate the fact we are dealing with the same individuals every time. Having a solid staff with very little turnover has allowed us to develop very good personal and professional relationships with TCi.
Since working with TCi, we have found that the changes they have made to our operating systems and the work they have done through their TecWatch program has significantly increased the efficiency of our practice. The money a business pays to TCi to prevent problems from occurring is significantly less than the amount of time and money a business will waste in trying to remedy the issues after they occur.
Kolvoord Overton Wilson, P.C.
Suzanne Adams M.A. Licensed Psychologist-Master
“What can I say? TCI has exceeded our expectations for IT”
First, they diagnosed and customized a system to keep our data safe and increased efficiency on data transfer around the office. Every time we have had a question or a need for a fix we have been greeted with courteous and helpful and quick solutions to our problems. My stress level has decreased significantly due to being able to delegate our IT issues to you and your company. I cannot thank you enough!!
The Adams Center for Mind and Body
Erica Galipeau VP
“… my favorite comment made me feel like we were well taken care of is when I was asking our technician to explain some IT stuff to me, he smiled and said “I am your IT person, let us take care of it so you can focus on what you do””.
Previously we have had challenges with other firms that have high turnover or too many people to "respond" to IT challenges. This structure creates a lot of internal management. TCI has been great with allowing us to have a primary technician to manage our account with supporting personal as seen appropriate. This has significantly decreased our management time and allows us to spend our energy on our business. Jason has been an exceptional technician and key to allowing our business to run smoothly. IT support is needed because no business operates without computer challenges, however, when we have had challenges his response and support has been excellent. Exactly what is expected from a great IT company.
Injury & Health Management Solutions, Inc.
Sharon Gutwin Owner
“Thank you for all you do for the RehabGYM! You are our hero with everything computer and tech related!!”
I have found total confidence and trust in Mike Servidio and TCI with my business IT systems. Mike rises above the rest in his personal and persistence involvement to assure all is being done to establish and manage a reliable, efficient, secure IT network. I sincerely appreciate his genuine, caring nature he brings to our business relationship, which helps me relax when issues arise. TCI models our own business model of customer empowerment and proactive care. The willingness to allow a customer to do as much as they can in managing their own IT systems, under his guidance, is a healthy approach not typically seen in an IT business.
Mike and TCI have earned my respect and appreciation. Our businesses succeed together in this relationship of shared values.